Which account should I choose?
Choose chequing for daily use, savings for reserves, student for eligibility-based value, and Vantage for premium service.
- Compare monthly fees
- Review transaction needs
- Consider advisor access
Account FAQs
Answers to common account questions.
Find clear answers about account opening, fees, student eligibility, international transfers, Vantage, KYC, and supported crypto workflows.
Account snapshot
Account FAQs
FAQ
support
KYC
answers
Crypto
guidance
Plain-language answers for account selection and application steps.
Guidance for KYC, login security, statements, deposits, and withdrawals.
Crypto-specific reminders for BTC, ETH, USDT, network choice, and volatility.
Details
Designed for real banking habits.
Every CDNT account is built around secure digital access, transparent fees, advisor support, and smooth movement between everyday money, savings, and supported digital asset workflows.
Why does KYC matter?
KYC helps protect accounts, meet compliance needs, and support sensitive money movement.
- Identity verification
- Document checks
- Withdrawal review
Can I use crypto features?
Supported workflows currently focus on BTC, ETH, and USDT with clear network warnings and review states.
- Supported assets only
- Confirm network carefully
- Read risk disclosure
How do I get help?
Use account support for login, card, statement, transaction, deposit, withdrawal, or security issues.
- Help center
- Secure tickets
- Advisor contact
Fees and limits
FAQ accessIncluded
Support requestIncluded
Special investigationMay apply
Advisor appointmentIncluded for eligible clients
Eligibility
- No login required for general FAQs.
- Secure login may be required for account-specific help.
- Some support actions require identity verification.
Best for
- Quick account answers.
- Application preparation.
- Clients comparing banking and crypto workflows.